Introduction

At USA Reloading Supplies, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website (usareloadingsupplies.com).

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, shipping address, billing information, and any other details you provide when making a purchase or creating an account.
  • Order Information: We collect information about the products you purchase, payment details, and any other information needed to fulfill your order.
  • Automatically Collected Information: We may also collect data such as your IP address, browser type, and browsing behavior using cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you regarding your order, shipping updates, and customer service inquiries
  • Improve our website, products, and services
  • Send marketing communications (you can opt out of these at any time)

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process payments, or ship products.
  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request from a government authority.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your browsing experience on our website. Cookies help us remember your preferences, track your shopping cart, and gather analytics data to improve site functionality.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features on our website.

5. Data Security

We take the security of your personal information seriously and implement industry-standard security measures to protect your data. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access Your Information: Request a copy of the personal information we hold about you.
  • Correct Your Information: Update any inaccurate or incomplete information.
  • Delete Your Information: Request that we delete your personal data, subject to certain legal or operational limitations.

To exercise these rights, please contact us at sales@usareloadingsupplies.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies for more information.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and your continued use of our website after such changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Frequently Asked Questions

What payment methods do you accept?

We accept several secure payment methods, including direct bank transfers, credit/debit cards, and cryptocurrency to ensure a reliable and smooth transaction process.

Do you ship internationally?

Yes, we offer international shipping. For shipping rates and options to your country, please contact us at sales@usareloadingsupplies.com.

How long will it take to receive my order?

Once your order is placed, we process it within 1-2 business days. Shipping times vary based on your location, but we offer several expedited shipping options at checkout. You will receive tracking information as soon as your order is shipped.

Can I track my order?

Yes, all orders come with tracking information that will be sent to you via email once your order has been shipped. You can track your package directly from our website or through the carrier’s site.

What is your return policy?

We offer a 30-day return policy on most items. If you’re not satisfied with your purchase, please contact us at returns@usareloadingsupplies.com within 30 days of receipt, and we will guide you through the return process. Items must be returned in their original condition.

How can I contact customer support?

You can contact our customer support team via email at sales@usareloadingsupplies.com or by phone at +1 610-719-3376. Our support team is available Monday to Friday, 9:00 AM – 6:00 PM EST, and Saturday, 10:00 AM – 4:00 PM EST.

Still have a question?

Please contact us for more information.

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