At USA Reloading Supplies, we strive to provide fast, affordable, and reliable shipping, along with a hassle-free return process to make your shopping experience as smooth as possible.
Shipping Information
- Processing Time: Orders are typically processed within 1-2 business days. Orders placed before 2 PM EST are often shipped the same day.
- Domestic Shipping: We offer a range of shipping options, including standard and expedited delivery. Shipping costs are calculated at checkout based on your location and the selected shipping method.
- International Shipping: Yes, we ship worldwide! Shipping rates and delivery times vary based on the destination. Customs fees, duties, and taxes are the responsibility of the customer.
- Free Shipping: We offer free domestic shipping on orders over $100. This option will automatically be applied at checkout for qualifying orders.
Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number. You can track your package from our website or via the carrier’s website to stay updated on its delivery status.
Returns and Refunds
We want you to be 100% satisfied with your purchase. If you are not completely satisfied, we offer a simple and straightforward return policy.
- Return Period: You may return most items within 30 days of receiving your order. Items must be returned in their original packaging.
- No Restocking Fees: We do not charge restocking fees on returned items.
- How to Initiate a Return:
- Contact our Returns Department at returns@usareloadingsupplies.com with your order number and reason for the return.
- We will provide you with a return shipping label and instructions.
- Once we receive your return, we will inspect the item and process your refund within 7 business days.
Refund Policy
- Full Refunds: We issue full refunds (minus the original shipping cost) for returned items that are in their original condition.
- Damaged or Defective Items: If your item arrives damaged or defective, contact us immediately, and we will arrange for a replacement or a full refund, including return shipping costs.
Exchanges
We currently do not offer direct exchanges. If you would like a different item, please return your original purchase for a refund and place a new order for the desired item.
Non-Returnable Items
Certain items are non-returnable due to safety and regulatory reasons, such as opened primers and powders. These items will be clearly marked as non-returnable in the product description.
Contact Us
For any shipping or return-related inquiries, please reach out to us at:
- Email: sales@usareloadingsupplies.com
- Phone: +1 610-719-3376
We’re here to ensure you have a seamless experience with USA Reloading Supplies, whether it’s with shipping or returns!